Frequently Asked Questions

Does Mama's Footstep employ the nannies?

No. Mama's Footstep operates as a nanny placement and referral service. Families who hire a nanny establish the employment relationship directly with the nanny.

What type of nanny placements do you offer?

Our primary focus is Full-Time and Part-Time nanny placement for Connecticut families. We also offer short-term placement assistance when an appropriate nanny candidate is available.

Do you offer full-time nannies?

Our primary focus is Full-time and Part-Term placement. Please contact us if your family's needs fall outside our typical placement model.

What areas of Connecticut do you serve?

Mama's Footstep serves families throughout Connecticut, subject to availability and the location of appropriate nanny candidates.

How does the placement process work?

We begin by learning about your family and childcare needs. We then identify potential nanny candidates, facilitate introductions, and help coordinate the interview process. The family ultimately decides whether to hire a candidate.

Who pays the nanny?

The family and nanny establish their employment arrangement directly. Mama's Footstep does not pay the nanny.

Do you offer emergency childcare?

Not at this time

Does submitting a request guarantee a nanny?

No. A request allows us to understand your needs and determine whether an appropriate nanny candidate may be available.

How much does placement cost?

Placement fees vary depending on the type of service requested. Contact us for current pricing and placement terms.

Can I request a specific type of nanny?

Yes. Tell us about the experience, schedule, qualifications, transportation needs, and other characteristics that are important to your family.

Can nannies apply to join your network?

Yes. Nanny candidates can complete our application to be considered for future family introductions.

What happens after a family chooses a nanny?

The family and nanny establish their employment relationship directly. Mama's Footstep can provide guidance regarding the placement process and applicable placement terms

How do you do Nana selection?

Our screening process may include identity verification, reference checks, background screening, and verification of qualifications, depending on the placement.